Welcome to the Decision Support Application (DSA). This system was designed to provide a forum to capture feedback from all of our stakeholder groups and to disseminate this feedback to all of the proud individuals that work within the air ambulance and CCTU program providing administrative infrastructure, education, communications and front-line service including paramedics & pilots. This feedback may take the form of system improvements or individual ‘kudos’. All feedback from this system will be grouped for review by various cross-functional teams established for the purposes of information sharing and process improvements to enhance the quality of transport medicine.
How to file an Inquiry or provide feedback
1. Please provide your name, the date of the incident and the details of your inquiry or feedback in the appropriate section of the DSA. Fields marked with an asterisk are mandatory.
2. You will receive an e-mail acknowledgement of your inquiry provided you have given us your e-mail address.
3. We may contact you to seek further details about your concerns or feedback.
4. We will respond to you with a summary of our findings.
5. Anonymous comments from this system may be shared with staff and stakeholders to make systemic improvements in our decision-making processes and operational policies and procedures.
New Inquiry / Feedback
Please note that you do not need to enter any patient personal information (such as patient name, address, phone number or Health Insurance Number) to make an inquiry or provide feedback to OAASC.