There are many different ways you can share your story. Click here to learn how you may share your story by phone, e-mail or letter. 
 

Sharing your story could help make a difference and inspire other patients to step forward. Our pilots and paramedics often don’t know what happens to our patients once we have concluded transport. Your story will help raise awareness about safety, offer patients some insight into experiences they may be facing, and provides an update to your transport team!

While Ornge and our crew greatly appreciate hearing the thanks and heart-warming stories of our patients, we are respectful of your privacy. If you choose to share your patient story with us through our Corporate Communications team, they will only disclose your story to our crew, our company team, or external stakeholders (e.g. media, hospitals, etc) with your full knowledge and express consent.

If you are interested in meeting your transport team, Ornge will make every effort to coordinate a reunion. As our crew work shifts and may be from another base, it may not always be possible. We would be able to coordinate a base tour at a location closest to you for you, your friends and family.

A member of our Corporate Communications team will contact you within five business days to discuss our patient story program and how you may get involved and communicate your experience.