A group of people in front of an orange helicopter

Uplifted by Ornge

April 24, 2025

24 April, 2025

|

Ottawa

| By: Par:

Ornge Media

In mid-May 2024, Thérèse woke up feeling unwell, very weak and with loss of appetite. Initially she attributed her symptoms to a stomach flu. After two days, with her condition worsening, she asked her husband Mark to take her to Emergency.
 
“I felt like I would faint as I was getting ready to go to ER. I was so weak and didn't know what was happening to me. I remember being scared and insecure because of how sick I was feeling” Thérèse recalls.
 
They arrived at Glengarry Memorial Hospital in Alexandria just before 2pm on May 18th. Thérèse lost consciousness shortly after triage. "My husband said I asked him, 'Babe, am I going to be okay?' right before I started having severe seizures and convulsions." Thérèse has no memory of asking him that question because she had altered level of consciousness at that time. Her condition was critical, as she was unresponsive to stimuli.
 
Test results revealed that Thérèse had severe hyponatremia and hypokalemia (low levels of sodium and potassium). Left untreated, these imbalances could have been fatal. The medical team at Glengarry Memorial Hospital acted quickly, administering IV fluids and placing her in a medically induced coma.

 


Recognizing the severity of her condition, Ornge was dispatched to transport her to The Ottawa Hospital for specialized care. "The Ornge helicopter arrived on time and they got me on board. I was in great care! Later, I was told that it took 15 minutes for the Ornge transport crew to airlift me to The Ottawa Hospital," she shared. Upon arrival, she was admitted to the Intensive Care Unit (ICU), where she remained in a medically induced coma for two days. Thérèse spent a week in the hospital, with five of those days spent in the ICU.
 
“When I returned home, I needed a lot of rest to regain my strength. It was a very slow recovery. I was feeling dizzy, lightheaded when walking and I couldn't drive for a few weeks. It took a while to regain my appetite. My voice was affected and different. I had difficulty saying certain words. After six months, I fully recovered my voice. I know I am truly blessed to be alive today and also grateful to so many professionals. It has been quite a journey!” she said.
 
Thérèse with her daughter
Mark and Thérèse after waking up from the coma

Recently, Thérèse had the opportunity to visit Ornge’s Ottawa Base and personally thank the team who transported her. “I am deeply grateful to Ornge’s transport team in Ottawa, the Paramedics David and James, the Pilots Harry and Martin, the dispatchers Phil, Mukhtar, Megan, and Shannon and the Transport Medicine Physician (TMP), Andrew, for their great care and for taking me to The Ottawa Hospital on time! Because of all of you, Mark and I celebrate life today and we enjoy every special moment, big and small, and every single day. Mark said Ornge not only saved my life, but his life as well. My life was definitely ‘Uplifted by Ornge’” Thérèse shared.

 

Thérèse’s transport team: Harry (left), James (right), David (inside)
Photo credit: Alex, Base Manager – Ottawa

Thérèse’s story is a reminder of the critical role emergency medical team’s play in saving lives. Her journey highlights the dedication and expertise of healthcare professionals on the ground and in the air. We appreciate Thérèse for sharing her experience and allowing us to share her story.
 
 
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Have you or a loved one been transported by Ornge? Sharing your story helps raise awareness about safety and offers other patients some insight into experiences they may be facing. Share your story today!

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