Important PTAC Access Updates

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Following our recent system enhancements to the new PTAC platform, the URLs for both the Home and Login pages have been updated. As a result, anyone who previously bookmarked or favourited the old links may experience difficulties accessing the PTAC portal.

To ensure uninterrupted access, we ask all users to take a moment to:

Update your bookmarks and favourites
Please replace any previously saved PTAC links with the new, updated URL: https://www.hospitaltransfers.com/transfer

Updating your saved links will help prevent login issues and ensure you are always directed to the most current version of the PTAC portal.

If you continue to have trouble accessing PTAC after updating your bookmark, please contact ptacsupport@ornge.ca for assistance.

Thank you for your cooperation and for helping ensure a smooth transition to the enhanced PTAC system.

Share Your Patient Story

Have you or a loved one been transported by Ornge? Sharing your story helps raise awareness about safety and offers other patients some insight into experiences they may be facing. Your story also helps us learn from your experience so we are able to provide our patients with the highest quality service.

Together, we can encourage our family and friends to connect, share, and inspire! Use the form below to share your story:

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