Important PTAC Access Updates

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Following our recent system enhancements to the new PTAC platform, the URLs for both the Home and Login pages have been updated. As a result, anyone who previously bookmarked or favourited the old links may experience difficulties accessing the PTAC portal.

To ensure uninterrupted access, we ask all users to take a moment to:

Update your bookmarks and favourites
Please replace any previously saved PTAC links with the new, updated URL: https://www.hospitaltransfers.com/transfer

Updating your saved links will help prevent login issues and ensure you are always directed to the most current version of the PTAC portal.

If you continue to have trouble accessing PTAC after updating your bookmark, please contact ptacsupport@ornge.ca for assistance.

Thank you for your cooperation and for helping ensure a smooth transition to the enhanced PTAC system.

Improving Service

Studying Cancelled Calls to Improve Service

September 18, 2020

18 September, 2020

|

Ontario

| By: Par:

Ornge Media

VIDEO: Ornge is currently studying how we can best reduce delays due to cancelled calls. As system partners, we are asking for your help; when you choose to cancel Ornge from a trauma scene call you will be asked to relay the specific reasons back to us through the Central Ambulance Communications Centre.

With your help, we can improve service to the patients of Ontario.
Watch the video above, or view on Vimeo to learn more.

 

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