Book a Patient Transport

To obtain an MT number you will be required to have the following information readily available:

1. Transfer Date:
   • Same Day
   • Next Day
2. Transfer Priority:
   • Emergent,
   • Urgent,
   • Non-Urgent
3. Transport Service Provider anticipated
4. Patient Demographic information and Health Card Number
5. Sending Healthcare Facility (including Unit, Room# and Physician)
6. Receiving Healthcare Facility (including Unit, Room# and Physician)
7. Primary Diagnosis or Reason for Transfer
8. Infectious Screening information

 
Obtaining an MT number does not book patient transport. Once you receive your MT number, please have the number readily available and contact the appropriate transport service provider:

1. Ornge Air and/or Critical Care Land Ambulance,
2. Local Land Ambulance,
3. Private Transfer/MTS Service,
4. Family Vehicle
5. Other

To enhance our clinical/customer service and mitigate logistics challenges, please be prepared to answer the following questions and/or verify the following information during the booking process:

1. General Patient information:

• MT Number,
• Patient Name,
• Sending facility (including Unit, Room# and Physician),
• Receiving facility (including Unit, Room# and Physician),
• Health Card Number,
• Age/Date of Birth,
• Patient Contact Number
• Weight (KG) (NOTE: Additional measurements [cm] will be requested for patients over 110 KG)
• Emergency Contact Information
  • ​Name
  • Relationship
  • Phone Number
  • Confirm if Power of Attorney for Personal Care

 

2. Infectious Concerns and/or precautions currently in place
3. Medical and/or family escort(s) information, if applicable (name, weight, and contact number) 

​NOTE: Ornge requires Sending Healthcare Facilities to arrange and provide an appropriate medical escort(s) for Treatment and Return (T&R) transfers, unless there is an established exception to such requirement (TBRHSC Stable Cardiac Patient Form, TBRHSC Diagnostic Imaging, Timmins and District Hospital Diagnostic Imaging)

​NOTE: Every effort is made to accommodate one family member. There are a number of considerations, such as fuel and weight limitations. In some instances, it may not be possible for a family member to join the patient during transport. 

 

4. Date and time patient arrived at facility
5. Primary Diagnosis: Symptoms or information related to specific diagnosis (relevant lab results, treatments provided, blood gases, vent settings etc.)
6. History of present illness/injury
7. Treatment provided in last 12 hours
8. Past medical information pertinent to current clinical care
9. Code Status: Full code, Do not resuscitate (imminent or non-imminent).
10. Any known drug allergies
11. Equipment/Lines/Tubes/Drugs anticipated/required during transport:  Specific information related to equipment or drugs needed such as high flow nasal cannual settings (gas flow and Fraction of Inspired Oxygen)
12. Vital Signs: Time, pulse, blood pressure, aspiratory rate etc.
13. Tracheostomy: Date the trach inserted, indication for the trach, size & type of trach, is it currently sutured in place.

An Ornge Transport Medicine Physician (paediatric and adult) is available to have a direct conversation about the condition of your patient.