The safety of your community, our patients and our crew is Ornge’s top priority.
If you have experienced property damage resulting from Ornge aircraft operations, we will require you to provide us with the following information:
- Date and approximate time of the flight in question
- Location of the incident
- Photos of the alleged damage
- Up to three formal quotes for repair or replacement (if repair is not possible)
Once we receive these pieces of information, we will be in a better position to evaluate the incident and provide you with information relating to next steps.
If you have any questions, concerns, or would like to submit a damage complaint, please contact us: communityrelations@ornge.ca.