Important PTAC Access Updates

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Following our recent system enhancements to the new PTAC platform, the URLs for both the Home and Login pages have been updated. As a result, anyone who previously bookmarked or favourited the old links may experience difficulties accessing the PTAC portal.

To ensure uninterrupted access, we ask all users to take a moment to:

Update your bookmarks and favourites
Please replace any previously saved PTAC links with the new, updated URL: https://www.hospitaltransfers.com/transfer

Updating your saved links will help prevent login issues and ensure you are always directed to the most current version of the PTAC portal.

If you continue to have trouble accessing PTAC after updating your bookmark, please contact ptacsupport@ornge.ca for assistance.

Thank you for your cooperation and for helping ensure a smooth transition to the enhanced PTAC system.

Staff Portal

Please see below for a list of important resources available to Ornge staff through this site.

If you have any questions, concerns or comments, please contact info@ornge.ca. If you need technical support, please contact IT servicedesk at itservicedesk@ornge.ca.
Webmail
Login to webmail to check your Outlook email account using your network username and password.

Compass/Intranet Portal
Login to Compass from any device using your network username and password. 

Ornge Learning Centre/Learning Management System (LMS)
Login to our Ornge Learning Centre using your network username and password.

Virtual Desktop/Citrix
Access your virtual desktop remotely and outside of the Ornge network using your network username and password.

Technical Support

Helpdesk is available for support during and after normal business hours. For issues requiring immediate attention, Ornge IT can be reached at (416) 679-1113 or x5113.
Issues sent via e-mail  will be addressed during the next business day; you can recieve support for an issue via itservicedesk@ornge.ca