Booking a Transport with Ornge?

If this is a Life or Limb Call, please contact CritiCall: 1-800-668-4357 (HELP).

  • Step 1: Obtain MT Number through the Provincial Transfer Access Centre (PTAC) 
    (Please note: Nursing Stations may skip this step)
  • Step 2: Contact our Operations Control Centre at 1.833.401.5577. Ornge Communications Officers are available 24/7.

Ornge Head Office

Address: 5310 Explorer Drive, Mississauga ON, L4W 5H8

Phone: 647.428.2005 or 1.800.251.6543 | Fax: 647.428.2006

Email: info@ornge.ca | Hours: Monday to Friday from 8:30 a.m. to 4:30 p.m.

Are you a Healthcare Partner trying to book a Patient Transport?  Visit the Healthcare Partners section of our website.


Group of uniformed paramedics standing in front of two ambulances on a gravel area surrounded by trees.

October 22, 2025

22 October, 2025

Niagara EMS x Ornge
Hamilton T1 Ventilator

July 3, 2025

3 July, 2025

CritiCall Ontario To Integrate With Ornge

Provincial Transfer Authorization Centre

The Provincial Transfer Authorization Centre (PTAC) is funded by the Ministry of Health and administered on its behalf by Ornge.  PTAC maintains a database of patient transfers into/out of and within the province of Ontario.  In the event of an infectious disease outbreak, PTAC also offers an online tool to screen for respiratory diseases prior to inter-facility patient transport within Ontario.

A red and white Ornge air ambulance helicopter is parked on a paved surface in front of a large hangar.

November 19

Altitude Pathways Fair

Canada Aviation and Space Museum