Personal Health Information Protection Act
The Personal Health Information Protection Act (PHIPA) grants patients the right to access their own health records. PHIPA also requires institutions to protect patient health records and keep them confidential.
If a patient or designate wishes to request personal health information specific to their Ornge transport, they may complete a Personal Health Information Request Form.
If you have any questions or concerns about your personal health information, please feel free to reach out to our Health Records Department via healthrecords@ornge.ca.
Personal Health Information Request Process
Are you interested in accessing your Personal Health Records, please follow these steps:
- Complete the Personal Health Information Form
- Write a cheque for $30.00 payable to Ornge (for more information about fees please visit our Privacy and Information Page)
- If you are acting on behalf of the patient, include any documents necessary to prove that you have the power to do so, e.g. power of attorney, will, etc.
- Mail the completed forms and documentation (steps 1 -3 ) to the address below:
ATTN: Health Records
Ornge Air Ambulance
5310 Explorer Dr.
Mississauga, ON L4W 5H8
If you have any questions or concerns about your personal health information, please feel free to reach out to our Health Records Department via healthrecords@ornge.ca.