PTAC screen on laptop

Ornge launches new-look for Provincial Transfer Authorization Centre

May 7, 2021

7 May, 2021



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Ornge Media

Launched Wednesday, May 5, 2021, staff in healthcare facilities across Ontario will be able to access the newly updated Provincial Transfer Authorization Centre (PTAC).

“Our partners use PTAC on a daily basis to book patient transports. These new updates increase efficiency and improve the way our partners navigate, engage and interact with our system – it helps create a positive user experience.” Said Fabiano Medugno, Director of Ornge's Operations Control Centre.
Some of the updates to the PTAC website include:

  • Redesign of homepage and login page
  • Development of 9 streamlined user actions for easy access of key PTAC functions
  • Creation of new direct access buttons including:
    • Direct Access to the Facility Patient Transfer Status Board
    • Direct Access as an Administrator to the Facility Administration Page

Funded by the Ministry of Health and administered on its behalf by Ornge, PTAC maintains a database of patient transfers within the province Ontario. Throughout the COVID-19 pandemic, PTAC has been a pivotal tool for healthcare providers, as it offers an online tool to screen patients prior to inter-facility transport within Ontario.
In addition to the PTAC user experience updates, Ornge developed a PTAC training portal to help facilities navigate their way through the process.

Users are encouraged to try the new site; if there are questions, comments or feedback please e-mail


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