Important PTAC Access Updates

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Following our recent system enhancements to the new PTAC platform, the URLs for both the Home and Login pages have been updated. As a result, anyone who previously bookmarked or favourited the old links may experience difficulties accessing the PTAC portal.

To ensure uninterrupted access, we ask all users to take a moment to:

Update your bookmarks and favourites
Please replace any previously saved PTAC links with the new, updated URL: https://www.hospitaltransfers.com/transfer

Updating your saved links will help prevent login issues and ensure you are always directed to the most current version of the PTAC portal.

If you continue to have trouble accessing PTAC after updating your bookmark, please contact ptacsupport@ornge.ca for assistance.

Thank you for your cooperation and for helping ensure a smooth transition to the enhanced PTAC system.

Governance

Corporate Policies

Please see a list of corporate related policies below. If you have any questions or comments, please feel free to contact us at info@ornge.ca.

Accessibility for Ontarians with Disability Act (AODA)

Ornge is committed to the provision of services to people with disabilities in a manner consistent with the principles of dignity, independence, integration, and equal opportunity. For more information please view our AODA Policy or our Multi-Year Accessibility Plan


Bylaws

The decisions made by Ornge’s volunteer Board of Directors are governed by a series of bylaws that dictate how the board operates and how these decisions get made. For more information, please view Bylaw No 1E.


Whistleblower Policy

As part of its commitment to improving transparency, Ornge has developed a Whistleblower Policy for staff that will protect the identity of anyone disclosing wrongdoing within the organization, and shield him or her from reprisal. This policy has established an Independent Ethics Officer to receive disclosures of wrongdoing and to determine appropriate handling and investigation steps.   

 
Conflict of Interest Policy

Ornge employees and Board members are expected to conduct themselves with personal integrity, ethics, honesty and diligence in performing their duties for the organization. Employees and board members are required to support and advance the interests of the organization and avoid placing themselves in situations where their personal interests actually or potentially conflict with the interests of Ornge.

Learn more about Ornge’s Conflict of Interest policy, or view the Conflict of Interest Annual Declaration of Compliance.

 
Travel and Expense Policy

As part of the Broader Public Sector, Ornge is bound by the Broader Public Sector Accountability Act, 2010 (BPSAA) and the Broader Public Expenses Directive issued by Management Board of Cabinet effective April 1, 2011. Accordingly, Ornge has established expense reimbursement rules applicable to Board members, employees and consultants and contractors engaged by the organization. The Expenses Directive and Ornge’s Expense Reimbursement Rules apply to travel, meal and hospitality expenses.