Publications

September 27, 2024

27 September, 2024

Patient Satisfaction Survey 2024

Description:

Ornge has been actively surveying patients since April 2010.  Approximately 4,000 patients are surveyed annually with an average response rate of 28.9 per cent in 2022 and 2023.  These surveys are done by a third party.

We have trended our results and are now incorporating them into our improvement activities. 

If you have any comments or suggestions, or you would like to participate in an NRC Health survey, please feel free to submit an inquiry and we will initiate contact within 1-2 business days. 

Category: Patient Satisfaction Survey

June 30, 2023

30 June, 2023

Patient Satisfaction Survey 2023

Description:

Ornge has been actively surveying patients since April 2010.  Approximately 4,000 patients are surveyed annually with an average response rate of 32.3 per cent in 2021 and 2022.  These surveys are done by a third party.

We have trended our results and are now incorporating them into our improvement activities. 

If you have any comments or suggestions, or you would like to participate in an NRC Health survey, please feel free to submit an inquiry and we will initiate contact within 1-2 business days. 

Category: Patient Satisfaction Survey

August 4, 2022

4 August, 2022

Patient Satisfaction Survey 2022

Description:

Ornge has been actively surveying patients since April 2010.  Approximately 4,000 patients are surveyed annually with an average response rate of 36.8 per cent in 2020 and 2021.  These surveys are done by a third party.

We have trended our results and are now incorporating them into our improvement activities. 

If you have any comments or suggestions, or you would like to participate in an NRC Health survey, please feel free to submit an inquiry and we will initiate contact within 1-2 business days. 

Category: Patient Satisfaction Survey

June 29, 2021

29 June, 2021

Patient Satisfaction Survey 2020

Description:

Ornge has been actively surveying patients since April 2010.  Approximately 4,000 patients are surveyed annually with an average response rate of 36.6 per cent in 2019 and 2020.  These surveys are done by a third party, NRC Health, who also provide Ontario hospitals with their patient satisfaction report cards.

We have trended our results and are now incorporating them into our improvement activities. 

If you have any comments or suggestions, or you would like to participate in an NRC Health survey, please feel free to submit an inquiry and we will initiate contact within 1-2 business days. 

Category: Patient Satisfaction Survey

July 3, 2020

3 July, 2020

Patient Satisfaction Survey 2019

Description:

Ornge has been actively surveying patients since April 2010.  Approximately 4,000 patients are surveyed annually with an average response rate of 32.6 per cent.  These surveys are done by a third party, NRC Picker, who also provide Ontario hospitals with their patient satisfaction report cards.

We have trended our results and are now incorporating them into our improvement activities. 

If you have any comments or suggestions, or you would like to participate in an NRC Picker survey, please feel free to submit an inquiry and we will initiate contact within 1-2 business days. 

Category: Patient Satisfaction Survey

February 1, 2019

1 February, 2019

Patient Satisfaction Survey 2018

Description:

Ornge has been actively surveying patients since April 2010.  Approximately 4,000 patients are surveyed annually with an average response rate of 32.6 per cent.  These surveys are done by a third party, NRC Picker, who also provide Ontario hospitals with their patient satisfaction report cards.

We have trended our results and are now incorporating them into our improvement activities. 

If you have any comments or suggestions, or you would like to participate in an NRC Picker survey, please feel free to submit an inquiry and we will initiate contact within 1-2 business days. 

Category: Patient Satisfaction Survey

April 1, 2017

1 April, 2017

Patient Satisfaction Survey 2016

Description:

Ornge has been actively surveying patients since April 2010.  Approximately 7,900 patients have been surveyed with an average response rate of  42 per cent.  These surveys are done by a third party, NRC Picker, who also provide Ontario hospitals with their patient satisfaction report cards.

We have trended our results and are now incorporating them into our improvement activities. 

If you have any comments or suggestions, or you would like to participate in an NRC Picker survey, please feel free to submit an inquiry and we will initiate contact within 1-2 business days. 

Category: Patient Satisfaction Survey