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October 21, 2020

21 October, 2020

2019/2020 Quality Improvement Plan Year End Report (2020/2021 Targets)

Description:

In keeping with the amended Performance Agreement, Ornge prepares an annual Quality Improvement Plan (QIP).  The QIP is a framework for monitoring key aspects of Ornge’s service delivery, such as patient experience and care, clinical practice, and operational service delivery.
 
QIP indicators are chosen each year and reflect organizational priorities, including some identified areas for improvement.  The indicators are aligned with Ornge’s strategic priorities, and Health Quality Ontario’s six quality elements for health care organizations.  Ornge’s patient and health care partner surveys help to inform the QIP.   
 
QIP indicators change from one year to the next so that the organization’s areas of focus remain current.  Progress is measured on a quarterly basis. 
 
By monitoring QIP results and other key performance indicators, Ornge maintains a steady watch over organizational quality with an overall goal of improving the effectiveness of our service delivery.  Attached are Ornge’s 2019/2020 Year End Report, and 2020/2021 Targets.

Category: Quality Improvement Plan

Image of a award with the words Quality Improvement Plan An orange arrow indicating a link

November 25, 2019

25 November, 2019

2017/2018 Quality Improvement Plan Year-End Results

Description:

The purpose of this Quality Improvement Plan is to provide a framework for Ornge initiatives that are designed to improve patient experience and care, clinical practice, and operational and aviation service delivery to meet the defined transport needs of Ontario residents within a broader healthcare system. 

Category: Quality Improvement Plan

Image of a award with the words Quality Improvement Plan An orange arrow indicating a link

November 25, 2019

25 November, 2019

2018/2019 Quality Improvement Plan Year-End Results

Description:

The purpose of this Quality Improvement Plan is to provide a framework for Ornge initiatives that are designed to improve patient experience and care, clinical practice, and operational and aviation service delivery to meet the defined transport needs of Ontario residents within a broader healthcare system. 

Category: Quality Improvement Plan

Image of a award with the words Quality Improvement Plan An orange arrow indicating a link

November 25, 2019

25 November, 2019

2019/2020 Quality Improvement Plan Target

Description:

The purpose of this Quality Improvement Plan is to provide a framework for Ornge initiatives that are designed to improve patient experience and care, clinical practice, and operational and aviation service delivery to meet the defined transport needs of Ontario residents within a broader healthcare system. 

Category: Quality Improvement Plan